Enhancing Safety and Style for Miss Grant

Client Background:

Custom Bath & Shower, a family-owned company with over 24 years of experience in bathroom remodeling, recently worked with Miss Grant, a resident of Urbandale, IA. Miss Grant sought to upgrade her bathroom with a new walk-in shower that would provide both functionality and aesthetic appeal while supporting her long-term goal of aging in place safely.

The Challenge:

Miss Grant had been considering a shower replacement for several years, evaluating multiple options before making a decision. Her primary goals were:

1. Ease of Access: She needed a walk-in shower that was easy to enter and exit, addressing her need for safety and accessibility.
2. Attractive Design: The new shower had to be visually appealing, enhancing the overall look of her bathroom.
3. Low Maintenance: An easy-to-clean surface was essential for minimizing upkeep and ensuring durability.

Despite receiving three other estimates over the years, Miss Grant struggled to find a solution that met all her criteria until she discovered the Onyx Shower System.

The Process:

1. Initial Consultation: During our consultation, Miss Grant shared her vision and requirements for the new shower. We discussed the challenges she had faced with previous estimates and explored how the Onyx Shower System could address her specific needs. The Onyx system’s hard surface, ease of maintenance, and walk-in design made it a promising option for her.
2. Design and Selection: After reviewing various design options, Miss Grant was particularly impressed by the Onyx Shower System. The system’s hard surface offered the durability she wanted, while its sleek, modern design aligned with her aesthetic preferences. We assisted her in selecting colors and finishes that would complement her bathroom decor, ensuring that the new shower would be both functional and visually appealing.
3. Installation: With the decision finalized, our team proceeded with the installation of the Onyx walk-in shower. The process involved removing the old shower unit and preparing the space for the new installation. Our installers paid close attention to detail, ensuring that the Onyx system was correctly fitted and that all safety features, such as a low threshold, were implemented to facilitate easy access.
4. Post-Installation Follow-Up: After completing the installation, we conducted a thorough review with Miss Grant. We demonstrated the features of the new shower and explained the maintenance procedures to ensure she was comfortable with her new setup. Miss Grant was pleased with the immediate results, noting how the Onyx Shower System met her expectations for both functionality and design.

The Result:

Four years after the installation, Miss Grant’s Onyx walk-in shower still looks as beautiful and pristine as when it was first installed. The system’s hard surface has proven to be highly durable and easy to maintain, fulfilling her long-term needs for a low-maintenance solution. The walk-in design continues to provide the easy accessibility she required, contributing to her ability to age in place safely and comfortably.

Conclusion:

Miss Grant’s journey highlights the importance of finding a bathroom remodeling solution that addresses both immediate and future needs. Custom Bath & Shower’s commitment to understanding her requirements and providing a tailored solution resulted in a successful shower replacement project. The Onyx Shower System has not only enhanced the functionality and appearance of her bathroom but also supported her goal of safe and comfortable living in Urbandale, IA.