Custom Bath and Shower

Effective Date: 07-16-2026
Last Updated: 10-12-2026

PJP Consulting LLC DBA Custom Bath and Shower (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, www.custombathandshower.com (the “Site”), at home shows and events, and through our forms and communications, how we use that information, and the choices you have.

By using the Site or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide directly. When you request a quote, fill out a form on the Site, enter information at one of our home show kiosks or events, call us, or text us, we may collect:

• Name
• Email address
• Phone number
• Property address, city, state, and ZIP code
• Details about your home and your remodeling project (for example, the age of your home, the type of tub or shower you have, and the work you are interested in)
• Photos of your bathroom or fixtures, if you choose to upload them
• Any other information you choose to provide in messages or form fields

Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain information through cookies, pixels, and similar technologies, including your IP address, browser type, device type, pages viewed, referring pages, and general geographic location. We use this information to operate and improve the Site, measure advertising performance, and understand how visitors use our pages.

Information from third-party sources. To prepare accurate estimates and serve you efficiently, we may supplement the information you provide with publicly available property data obtained from third-party property data services, such as the approximate year your home was built, square footage, number of bedrooms and bathrooms, and estimated property value.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule consultations and in-home appointments
• Assign your request to the sales representative who serves your area
• Prepare estimates and proposals for your project
• Communicate with you by phone, email, and text message (see Section 3)
• Send you follow-up information, promotions, and offers related to our services
• Operate, maintain, and improve the Site and our marketing
• Comply with legal obligations and enforce our terms

3. Text Messaging (SMS) Terms and Consent

PJP Consulting LLC DBA Custom Bath and Shower offers optional text messaging programs for customers and prospective customers.

You may independently opt in to receive:

• Customer Service and Transactional Messages: Text messages regarding quote requests, appointment scheduling and reminders, project updates, and customer service.
• Promotional and Marketing Messages: Text messages about special offers, promotions, and other marketing communications.

You may select either option, both options, or neither option when completing our website forms. Submitting a form without selecting an SMS consent checkbox does not enroll you in text messaging. Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not share SMS opt-in data or consent with third parties.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Our sales representatives and installation crews. Your information is shared with the representative and locally trained installation crew serving your geographic territory so they can respond to your request and perform your project. These individuals and crews may be independent contractors working on our behalf.
• Service providers. We use third-party vendors to operate our business, including our customer relationship management (CRM) platform, website hosting, analytics providers, advertising platforms, and property data services. These providers may process your information only to perform services for us.
• Legal requirements. We may disclose information if required to do so by law, subpoena, or court order, or to protect the rights, property, or safety of our company, our customers, or others.
• Business transfers. If our business is sold, merged, or reorganized, customer information may be transferred as part of that transaction.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Online Advertising

We use cookies and similar technologies to keep the Site working properly, remember your preferences, analyze traffic, and deliver and measure advertising. Third-party advertising and analytics partners (such as Google and Meta) may set cookies or pixels when you visit the Site. You can control cookies through your browser settings, and you can opt out of certain interest-based advertising through industry tools such as www.aboutads.info/choices.

6. Your Privacy Rights

Depending on the state you live in, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Opt out of targeted advertising
• Receive a copy of your information in a portable format

To exercise any of these rights, contact us using the information in Section 10. We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.

7. Data Retention and Security

We retain personal information for as long as needed to serve you, operate our business, and meet legal and record-keeping requirements. We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are intended for homeowners and adults. The Site is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be posted on this page, and your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

Custom Bath and Shower

1370 NW 114th St., Suite A
Clive IA 50325
Phone: (844) 772-8821
Email: info@custombathandshower.com